TERMS & CONDITIONS

ORDERING
~ Orders are taken on a first come, first served basis.
~ Only genuine buyers will be entertained.
~ All prices are non-negotiable unless otherwise stated & do not include shipping costs.
~ Colours displayed online may vary slightly from the actual item due to photography or monitor settings. Should you need a more detailed description of the item or a photo from a different angle, please email your request.
~ To order, please complete the Order Form & ensure that all fields have been filled in.

PAYMENT
~ Payment must be made within 48 hours upon receiving our confirmation email. Please send a copy of the payment receipt via email (scanned or uploaded) so that we may verify your transaction.
~ For the time being, we do not offer Cash On Delivery (COD) or self-collection.

~ All orders will be shipped within 1 - 2 working days upon confirmation of payment. The length of time may vary depending on stock availability & quantity of order. Should it take longer than this, you will be informed when we confirm your order, prior to making any payment.

SHIPPING
~ All items will be packed in accordingly, depending on the size and quantity of the items ordered.
~ All items will be checked for quality prior to shipping. Any known defects in the items will be explained to you and we will offer an appropriate discount should you still wish to purchase the items.
~ All items will be shipped via PosLaju and all charges incurred will be borne by the customer, according to Pos Malaysia's published rates.

LIABILITY, EXCHANGES & REFUNDS
~ The Chic Bootique holds no responsibility for any lost or damaged packages during delivery.
~ All items sold are not exchangeable or refundable (unless you have received an item that is different from the one requested in your Order Form).